Team dashboard

Capture rate

94%

+2pts vs prior 30d

Avg rubric score

3.6 / 5

+0.2 vs prior

Coaching moments delivered

5.7 per rep

Behaviors fixed

rep-confirmed shifts

Performance by criterion

Scored against Rubric v6.

Recap of prior call 1×

Anchors: Mateo R. high · Ravi T. low

68%

+9pts

Pain identified (customer words) 3×

Anchors: Devon P. 4.4 · Janelle H. 2.6

3.4

+0.3

Confirmed budget owner 2×

Anchors: Mateo R. 72% · Priya K. 28%

47%

-6pts

Timeline asked (event-anchored) 2×

Anchors: Elena C. 88% · Ravi T. 52%

71%

+18pts

Next step committed (time+owner+outcome) 2×

Anchors: Devon P. 76% · Mateo R. 48%

58%

-7pts

Decision criteria surfaced 2×

Anchors: Elena C. 4.6 · Janelle H. 3.0

3.8

+0.4

Calls captured

287 / 305

By platform

Zoom 71% · Meet 22% · Teams 7%

Avg call length

31 min

Rubric v6 active. Pre-Mar 14 scores bound to v5; budget weight changed. See v5 → v6 mapping

Observations

Last 30 days.

Budget criterion regressing. Down 6pts. Priya and Janelle anchor the bottom; coaching already queued.

Event-anchored timelines landing. +18pts since Mar 14 update. Sticking across squad A.

Mateo: discount-without-exchange. 3 calls in 4 weeks with discount, no reciprocal commitment.

Pain score correlation. Closed-won deals scored 2.1x higher on "Pain identified" vs. lost/stalled.

Reps

Click a row to open per-rep page with their calls, moments, and trend.

Rep	Calls (30d)	Avg score	Strongest	Needs focus	Moments delivered	Health
DP Devon Park AE · 5yr	28	4.3	Next step committed	Multi-thread	4	On track
EC Elena Cardoso AE · 2yr	26	4.1	Decision criteria	Listening	5	On track
MR Mateo Reyes Sr AE · 3yr	31	3.9	Recap of prior call	Discount discipline	7	Watch
PK Priya Kaur AE · 6mo	22	3.5	Pain identified	Confirmed budget	9	Watch
JH Janelle Harper AE · 1yr	24	3.2	Timeline asked	Pain identified	11	Focus
RT Ravi Tan AE · 8mo	19	3.0	Decision criteria	Pain-before-pricing	8	Focus

Mid-market team — last 30 days

Performance by criterion

Observations

Reps