Sales Call Coach

The hour you can't get back, made useful

Styleguide v1

Color tokens

A warm-paper canvas, deep indigo for primary moments, semantic states that always carry shape or text alongside color.

ink-900#1A1814

ink-700#3A342A

ink-500#6D6457

ink-200#D9D0C0

paper-50#FBF8F3

indigo-600#46399A

indigo-500#5A4CC1

indigo-100#E2DEF5

ok-600#3F7C42

warn-600#A86A00

danger-600#A3322A

Type ramp

Editorial serif for headings and the call detail; UI sans for chrome, controls, and dense tables; monospace for IDs and timestamps.

DisplayDiscovery with Cogent Health

H1Priya's calls this week

H2One moment to coach on

H3Confirmed budget owner

H4Customer pain · 14:32

BodyCustomer says: "We've been duct-taping a forum, a course host, and Slack for two years." This is the strongest pain signal in the call.

SmallScored against Rubric v6 · Mar 14 · model 78% confidence

MonoCALL-7811 · 00:14:32.108

Spacing scale

Generous reading space — 4, 8, 12, 16, 24, 32, 48.

Buttons

Form inputs

Criterion name

Weight

Example of "yes"

Scoring scale Yes / No 1 – 5 Custom

Confidence threshold Flag below 70% as needs-review

Show in coaching queue

Yes — moments may be queued for managers

Badges & states

Recording ready Summary generated Scored Needs review Deletion requested Model 78% · review Met Unmet Needs review

Alerts & toasts

Consent activeAll participants were notified at join. This call can be played back; transcripts and clips are accessible to Priya and her manager only.

Needs reviewThe model is below 70% confident on "Asked for next step commitment." Listen to 21:08–21:42 and confirm.

Summary pushed to SalesforceOpportunity Cogent Health — Q2 expansion updated with next steps and risks.

Added to Friday's 1:1 with Priya

Coaching moment card

Budget question · 21:08 – 21:42

Suggested: When the customer hesitated on budget, follow up with "Help me understand what would unlock budget for this in Q3."

Table

Rep	Call	Coaching moment	Confidence
Priya Kaur	Cogent Health · disco	Budget question	78%
Mateo Reyes	Holler — renewal	Skipped recap	92%
Devon Park	Beacon — demo	Soft close	64% · review

Empty state

No calls yet.

Your next scheduled meeting will be joined automatically. Reps will see results here within 10 minutes of call end.