H2Investigating elevated 5xx on Webhooks API22 / 600
H3Affected components17 / 600
EyebrowLast 90 days uptime14 / 700 upper
BodyWe are seeing increased error rates on the webhook delivery service. Engineering is investigating. The dashboard and read API are not affected.14 / 400
MetaPosted Apr 24 · 14:32 UTC · by Priya Sharma13 / 400
MonoINC-2026-0184 · component:webhooks-api13 mono
Spacing scale
4
8
12
16
20
24
32
40
48
Buttons
Form controls
Degraded
Partial outage
Major outage
Webhooks API
Public REST
Dashboard
Email
Webhook
SMS
Public
Internal only
State pills (icon + label + color)
Operational Degraded performance Partial outage Major outage Under maintenance Unknown
Banners
All systems operational
Some systems experiencing issues — 1 incident in progress
Major outage on Webhooks API · investigating
Component row + uptime strip
Public REST APIapi.example.com
Operational · 99.97%
Webhooks APIwebhooks.example.com
Partial outage · 99.62%
Dashboardapp.example.com
Operational · 99.99%
Incident timeline (update entries)
Apr 24 · 15:48 UTC · ResolvedThe webhook backlog has cleared.
All queued deliveries completed in the last 15 minutes; we are continuing to monitor. Postmortem to follow within 5 business days.
Apr 24 · 15:12 UTC · MonitoringBacklog draining.
Queue depth has fallen from 240k to 41k. Delivery latency is recovering.
Apr 24 · 14:48 UTC · IdentifiedRoot cause identified.
A misconfigured retry policy was producing duplicate sends and saturating the worker pool. Configuration rolled back; throughput recovering.
Apr 24 · 14:32 UTC · InvestigatingElevated 5xx on Webhooks API.
We are seeing increased error rates on webhook deliveries. The dashboard and read API are not affected.
Alerts & toast
Subscribers will be notified.
1,234 email · 18 webhooks · 2 Slack channels.
Custom domain TLS expires in 6 days.
Auto-renewal is queued for tonight at 02:00 UTC.
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Fan-out queued · public page rebuilt · embed badge updated.
Sent to 1,234 subscribers · 0 failures
Table — subscribers
Email / endpoint
Channel
Components
Subscribed
Delivered
cx-team@bigcorp.com
Email
All
Feb 3
18
https://hooks.example.com/x9...
Webhook
Webhooks API, Public REST
Mar 14
42
#alerts → SaaS Co
Slack
All
Mar 24
31
+1•••3412
SMS
Major only
Apr 02
2
Empty state
All systems operational
No active incidents · last 14 days have been quiet.